Avana Resort, Mettuppalaiyam (Coimbatore, Tamil Nadu)

My experience at Black Thunder Resort was quite mixed. On one hand, the location and views from the balcony were breathtaking, giving a picturesque view of the Nilgiri Hills, and the resort was clean and well-maintained. However, the service left a lot to be desired with a lack of friendliness from the staff, and the dining experience was disappointing, particularly regarding the quality of the food. Overall, while some aspects were enjoyable, there are definitely areas that need improvement to make it a more pleasant stay.

My stay at the resort was quite a mix. The views from the balcony were breathtaking, showcasing the beautiful valley and clouds. However, the customer service left much to be desired, especially with the long wait to resolve issues with my room. Overall, while the scenery and room cleanliness were good, the service management really impacted my experience negatively.

My stay at the resort was a mix of highs and lows. The resort grounds were beautiful and well-kept, and the rooms offered a great view. However, the service left much to be desired, especially with the lengthy follow-up required for room issues. Overall, it provided good value for money but needs improvement in professionalism.

My stay at Black Thunder Resort was absolutely amazing. The valley view from my balcony was breathtaking, filled with floating clouds and mesmerizing fog. The staff were incredibly professional and went above and beyond to ensure a memorable experience. However, I did encounter an issue with an unclean toilet initially, but they were quick to address it. Overall, it's a wonderful family-friendly place with great amenities, though they should focus on improving their room maintenance.

I had a mixed experience at the resort. The location is stunning, surrounded by lush greenery and the Nilgiri Hills, making it feel like a peaceful escape. The facilities were decent with plenty of activities for families, but the dining left much to be desired, with some meals feeling subpar. Overall, it was a great place for relaxation, but the experience was marred by the dining quality and service issues.